Pacific Connect VA

A Virtual Assistant (VA) is a remote professional who takes care of admin, customer service, bookkeeping, marketing, and other business tasks—so you can focus on running and growing your business.

Hiring a Virtual Assistant is a cost-effective solution compared to hiring in-house employees. With a VA, you:

✔ Save up to 70% on hiring costs

✔ Pay only for the services you need – No long-term contracts required

✔ Access skilled professionals without the overhead costs of office space, equipment, and benefits

Our Virtual Assistants handle all the time-consuming tasks like emails, scheduling, invoicing, customer service, and social media—saving you money and giving you more time to focus on the big picture.

Our VAs are highly skilled professionals from New Zealand, Australia, and offshore locations, ensuring you get top-tier support at an affordable rate.

We work with businesses across all industries in New Zealand, from trades and real estate agents to accountants, trucking companies, and small business owners who need extra admin support.

We have a rigorous screening process that includes:

✅ Skill assessment and experience evaluation

✅ Interviews and background checks

✅ Training and onboarding to align with your business needs

We use email, chat, project management tools, and video calls to ensure smooth communication and collaboration.

Absolutely! We offer flexible options, whether you need a VA for a few hours a week, part-time, or full-time support.

Pricing depends on how many hours you need and the type of work required. Get in touch, and we’ll put together a plan that works for you.

Yes! We’ll find the best VA based on your industry and business needs, and you’ll have the final say before getting started.

Usually, it takes 3-7 days to onboard your VA, depending on the type of work and training needed.

No worries—we’ll work with you to find a better match at no extra cost.

We have VAs who work in New Zealand time zones as well as offshore support, so we can fit around your business hours.

Yes! We take security and confidentiality seriously. Our VAs sign strict agreements to keep your business data protected.

Yes, all our VAs sign NDAs to ensure your business information stays private.

We’re a Kiwi-based agency that understands how New Zealand businesses work. Our VAs are skilled, reliable, and tailored to your industry—whether you’re a tradie, accountant, or real estate agent. Plus, we offer flexible plans to suit your budget.

Yes! We know business needs change, so we offer flexible options to scale up, down, or cancel when needed.

We offer easy payment options, including bank transfer, credit card, and auto-direct debit.

Absolutely! We set up a professional calling system with a local New Zealand number, so your Virtual Assistant can connect with your clients just like a local. This allows your Virtual Assistant to make and receive calls. It’s a seamless way to keep communication smooth and professional.

Absolutely! Combining an in-house employee with a Virtual Assistant gives you the best of both worlds. Your in-house team can focus on hands-on, strategic, and customer-facing tasks, while your VA handles time-consuming admin, emails, scheduling, and back-end support. This setup boosts efficiency, reduces workload stress, and ensures your business runs smoothly without the extra overhead costs of hiring more full-time staff.

While having an in-house employee has its benefits, a Virtual Assistant offers greater flexibility and cost-effectiveness. You save on expenses like office space, equipment, and KiwiSaver while still getting expert support. Plus, you only pay for the hours you need—no downtime, no overheads, just smart, efficient help when you need it.